Who We Are
A personalized security application, whose goal is to provide you with permanent support through your mobile device. Our website address is: https://myfamilyguard.app/


Comments
Important: The use of this application may have legal restrictions in your country. Please consult local legislation before using it.

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user-agent string to help detect spam.


Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from the images on the website.


Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. This is for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, several cookies will be set to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data and simply indicates the post ID of the article you just edited. It expires after one day.


Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged into that website.


Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.


How Long We Retain Your Data
If you sign up, your information and its metadata are retained indefinitely. This is so we can recognize and automatically approve any follow-up comments instead of holding them in a moderation queue.

For users that register in our app (if any), all personal information provided will be stored. Any user can view, edit, or delete their personal information at any time (except for their username, which cannot be changed). Website administrators can also view and edit that information.


What Rights You Have Over Your Data
If you have an account on this site or have left comments, you can request to receive an exported file of your personal data we hold, including any data you have provided to us. You can also request the deletion of any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


Where We Send Your Data
Your data will only be provided to local authorities in the event of a confirmed emergency.


Legal Notice
This Legal Notice is intended to establish and regulate the rules for the use of the FAMILY GUARD APP application (hereinafter, the “Site”), which includes all pages and content owned by SOFTART (hereinafter, “SOFTART”) accessed through the Site and its subdomains.

Accessing, using, browsing, and viewing the content hosted on the Site grants you the status of a User and implies acceptance of this Legal Notice.


1. SITE OWNERSHIP
The owner of this Site is SOFTART, with NIT no. 16790673-3, and registered office at Calle 27#28-21, Cali, Valle, Colombia. Contact: info@softart.us

2. INTELLECTUAL AND INDUSTRIAL PROPERTY
The intellectual and industrial property rights of the Site, as well as of the elements contained within it (including, but not limited to, images, audio, video, software, or text; trademarks or logos, color combinations, design, or structure, etc.) are owned by SOFTART or, where applicable, by third parties from whom SOFTART has obtained the necessary rights.

The reproduction, distribution, public communication, transformation, or any other form of exploitation of all or part of the content of the Site, in any format or by any technical means, is strictly prohibited without prior written authorization from SOFTART.

Users agree to respect the intellectual and industrial property rights owned by SOFTART or third parties.


3. ACCESS AND USE OF THE SITE
Access to the Site is free for users, except for the cost of connecting through the telecommunications network provided by the Internet service provider contracted by the users.

The User assumes responsibility for the use of the Site. This responsibility extends to the registration that may be necessary to access certain services or content.

In such registration, the User will be responsible for providing truthful and lawful information. As a consequence of this registration, the User may be provided with a password, for which they will be responsible, committing to make diligent and confidential use of it.

The User agrees to make appropriate use of the content and services that SOFTART offers through the Site and, by way of example but not limitation, not to use them to:

  • Engage in illegal activities or those contrary to good faith and public order.
  • Disseminate content or propaganda of a racist, xenophobic, pornographic, or illegal nature, or that promotes terrorism or violates human rights.
  • Cause damage to the physical and logical systems of SOFTART, its providers, or third parties; introduce or spread computer viruses or any other physical or logical systems that may cause the aforementioned damage.
  • Attempt to access and, if applicable, use the email accounts of other users and modify or manipulate their messages.

SOFTART reserves the right to remove any comments and contributions that violate respect for human dignity, are discriminatory, xenophobic, racist, pornographic, harm youth or childhood, public order or safety, or which, in its opinion, are not suitable for publication.

In any case, SOFTART will not be responsible for the opinions expressed by users through forums, chats, or other participation tools.


4. EXCLUSION OF WARRANTIES AND LIABILITY
SOFTART is not responsible, under any circumstances, for damages of any nature that may be caused by, but not limited to: errors or omissions in the content, lack of availability of the Site, or the transmission of viruses or malicious programs in the content, despite having taken all necessary technological measures to prevent it.


5. MODIFICATIONS
SOFTART reserves the right to make unannounced changes it deems appropriate to the Site, and may change, delete, or add both the content and services provided through it and the way in which they are presented or located on the Site.


6. LINKS
In the event that the Site contains links or hyperlinks to other websites, SOFTART will not exercise any control over such sites and content. In no case will SOFTART assume any responsibility for the content of any link belonging to a third-party website, nor will it guarantee the technical availability, quality, reliability, accuracy, scope, truthfulness, validity, or constitutionality of any material or information contained in any such hyperlinks or other internet sites.

Likewise, the inclusion of these external connections will not imply any kind of association, merger, or participation with the connected entities.


7. RIGHT OF EXCLUSION
SOFTART reserves the right to deny or withdraw access to the Site and/or the services offered without prior notice, on its own or at the request of a third party, to those users who fail to comply with these Terms of Use.


8. GENERALITIES
SOFTART will pursue the breach of these conditions as well as any improper use of the Site, exercising all civil and criminal actions that may correspond in law.


9. MODIFICATION OF THESE TERMS AND DURATION
SOFTART may modify at any time the terms set forth herein, being duly published as they appear here. The validity of the aforementioned terms will depend on their exposure and will remain in force until they are modified by others duly published.


10. APPLICABLE LAW AND JURISDICTION
The relationship between SOFTART and the User will be governed by current Colombian regulations, and any dispute will be submitted to the Courts and Tribunals of the city of Cali, Colombia.